Dear Friends,
My processor is DX58SO INTEL. My OS is 1709 (OS Build 16299.64). After the latest Autumn update I have a problem with waking from sleep mode, namely, after my desktop goes to "sleep" for a long time (OVERNIGHT) and I try to wake it up, the screen stays black. The “engine” is working. The red LED, which shows the hard disk activity, is continually ON (indicating that the disk is fully loaded). In fact, I see and hear disc drive activity and I believe (not confirmed) that the PC has woken up waiting for my password, but the screen remains black. I cannot see the cursor. Actually, lately, I found out that the problem occurs every other day, when I wake my PC in the morning. If I wake it after a few hours, say 7 hours, it wakes up normally.
Please note that when I start the pc from cold, it starts normally.
Microsoft Support say that they checked my pc thoroughly and Windows settings are all right. They said that there is probably something wrong with the power settings of BIOS.
I should appreciate your advice, as I could not find the appropriate help from my search, i.e. I cannot understand,
Why and how did it happen? Is it due to Windows Autumn update? Is it a virus (I use Bitdefender Total Security and Malwarebytes)
Is there anything I could I do?
Shall I have to Change processor in the end?
I look forward to any advice.