Quantcast
Channel: Intel Communities : All Content - Desktop Boards
Viewing all 4931 articles
Browse latest View live
↧

Intel Power Supervisor has detected a catastrophic power event has occurred

November 17, 2013, 7:13 am
$
0
0

Hi, how are you?

 

I got the error "IntelPowerSupervisor has detected a catastrophic power event has occurred", when I was playing BattleField 4, Counter-Strike Global Offensive and Modern Warfare 3, the machine shuts down and after turn up, I receive the error above.

I have configured all these games with graphics on maximum capacity of my VGA. But, when using Windows, or other applications less heavy, I did not got the error.


I've already tried to verify the power configurations on BIOS and run the games with a less heavy graphics configs, but the error still persists.


This is a brand new machine:


Power supply: Thermaltake ATX TR2 600W TR-600

Motherboard: Intel DH87RL LGA 1150

Processor: Intel Core i7-4770 3.4GHz

RAM: Corsair 8GB DDR3 1600 MHz x1

HDD: Seagate Barracuda 2TB 7200RPM 64MB SATA III

VGA: EVGA GeForce GTX 660 2048MB

 

And I have 2 big fans inside the chassis, 1 intake and 1 exhaust, nothing more that uses the power supply.

↧
Search

Bios not loading on DH87MC

July 26, 2013, 3:28 pm
$
0
0

Hello,

 

I have a problem with my DH87MC, when I try to access the BIOS through F2 it freezes and I have to restart the computer.

 

I can access both F7 and F10 functionalities.

 

I already tried to upgrade the BIOS, downgrade de BIOS, reset the motherboard clock, tried to use another keyboard to see if the problem was with the keyboard, but nothing worked.

 

Can you guys please help me?

↧
↧

RAID on C600 chipset has no supported drivers for Windows 8

November 21, 2013, 1:29 pm
$
0
0

I have a RAID5 setup on an ASUS P9X79 - performance has never been perfect, but I've accepted that with fakeraid. After updating Windows 7 to W8, the vast majority of the drivers have had new supported versions, except for the Intel RST drivers. (For the record this is a C600 chipset)

 

The RAID is still detected as a drive since Windows 8 comes with its own driver (12.0.8.1018) but this means that I cannot use the Intel control panel - which means I can't enable Write Back Caching - which means my write performance is about 90% slower than it was.

 

While both ASUS and Intel have updates on RST and RSTe for Windows 8 and 8.1, all of the drivers have failed - responding with "Platform not supported". I have the Chipset drivers and Management Engine Interface drivers installed, the latest versions state they support Windows 8. The motherboard is updated to the latest BIOS rev and obviously it's in RAID mode.

↧

DQ87PG Front Panel Power LED does not turn ON after wake up from sleep.

November 20, 2013, 12:03 am
$
0
0

Hi Friends,

We have noticed an issue with DQ87PG(G74154-401), the front panel power LED does not turn ON after waking from sleep mode. Even restarting the PC doesn't turns ON the power LED, all though on-board Standby Power LED and ME_STATE LED glows. But LED glows on COLD boot. The HDD LED functions normal.Test configuration is Intel DQ87PG, BIOS 0141, Core i5-4570, 4x4GB DDR3 1600, 1x128GB SSD, 1x1TB 7200 SATA HDD, DVD-RW, 450W PFC SMPS, MS Windows 8 Pro 64bit.(8 sets).

 

Thanks and Regards,

Prakash

↧

Desktop board dz68bc

November 21, 2013, 12:47 am
$
0
0

tengo una motherboard dz68bc, y mi pregunta es la siguiente:  mi fuente de poder tiene un conector de alimentación al cpu de 2 x 4 pines, el cual tiene 4 cables amarillos por un lado y 4 cables negros por el otro, como en la foto 1, y en el manual de la placa viene como en la foto 2, cables, amarillo, negro, amarillo, negro, por un  lado y lo mismo por el otro. como aquí: Desktop Boards — Conexión de abastecimiento de energía a la placa , puedo conectarlo asi, o tengo que modificar la ubicación de los cables de mi conector de mi fuente.?

↧
↧

Is there a fix for hang on startup with USB 3.0 external drive connected?

November 20, 2013, 11:47 pm
$
0
0

Hi,

 

I am new here.  I hope I am posting in the right place.

 

I have a system using DP67DE Mobo with Samsung 840 Pro SSD mounted internally as the boot drive, running Win7u.  It boots normally as long as I  don't have my Seagate 3 TB USB 3.0 drive connected to the USB 3.0 port on the rear.  If the Seagate drive is connected to the USB 3 port, the boot fails at the Intel splash screen before the BIOS function keys (F2, F7, F10) appear on the screen.  The system just cycles forever trying to boot.  But if the Seagate drive is connected to the slower USB 2 port it boots normally.  I have tried both changing the boot drive order and disabling boot from USB drives but that doesn't help.

 

I read in earlier message DQ77MK mobo hangs on startup with USB 3.0 device connected that as of April 2013 the problem was recognized and being worked on.  Is there a patch or driver update or some solution that I can apply?  Are there any workarounds other than either reconnecting the USB backup drive every time I reboot, or leaving it in a USB 2 port and not getting benefit of its full speed?

 

Thank you

David

↧

RST not working

November 7, 2013, 12:21 pm
$
0
0

Im trying to set up SSD Caching, I have a z77 chipset, win 8.1 pro installed with RAID on a HDD, with a SSD not being used.

 

Problem is, I can open The Intel® Rapid Storage Technology software fine, But when I click on Manage along the top it comes up saying IAStorUI has stopped working, then closes.?

 

Also on the status screen it just shows "ATAPI device" which is the HDD, not other devices?

 

I've tired lots of things but cant fix the problem! any ideas? 

↧

DQ87PG Bios Support broken?

November 16, 2013, 5:10 am
$
0
0

I have a new DQ87PG-Mainboard and tried to make it fit for Windows 8.1. On the Intel-Support-Site I found 6 Bios - Version 30, 35, 36, 121, 139 and 141.

My mainboard came with v. 30. I installed Win 8 and upgraded dirct to Win 8.1 - the PC worked well. Then I found Bios 139 with 8.1 support. I tried to flash Version 139 with all three methods - without succes, each with the same "FWUpdateFullBuffer" - error message. So I started to flash each version step by step. My results:

V 35 flash without error

V 36 flash without error

V 121 error - Bios file is not for DQ87PG, but for DB85FL Board

V 139 error FwUpdateFullBuffer

V 141 error FwUpdateFullBuffer

 

I'ts not my first experience with flashing mainboard, but I never hat such a number of problems.

The V 121 is more the a month on the support site, I found in an other discussion here a hint about this, but nothing happens.

I'm sure to maked a mistake by flashing the board! My system is plain vanilla:

DQ87PG Mainboard

I5-4670 Cpu

2*8 GB Kingston Memory

1 Samsung 849 EVO SSD-Drive

1 Plextor DVD-Drive

and it is quite good, stable an powerful.

 

Regards

Bernd

↧
Search

DP35DP can't BIOS update

September 29, 2011, 10:39 am
$
0
0

Hi, everyone!

 

Need help! When I try install Win7 on my computer OS type a message: "Please update your system". On intel.com I found last version of BIOS. But when I open jumper (for Recovery BIOS) my computer show to me black screen (monitor LED show Standby Mode). Normal jumper position - mother board "... can't find bootable devices...". BIOS Setup show all devices: DVD-ROM (Pioner), HDD (WD Green Caviar) and USB.

 

Sorry for my English but I can't solve my problem... without help.

 

WBR!

↧
↧

DX79SR and issue with Desktop Utilities

July 20, 2013, 3:28 am
$
0
0

Greetings forum members.  I have a DX79SR, on the latest bios, and am running the latest version of Desktop Utilities.  I am experiencing an issue or anomaly that you may be able to help me with.

 

Most of the time, the Desktop Utilities report normal temperatures, 30 to 34 degrees C, for the #1, #2 and #3 voltage regulators as well as the memory temperature.  Recently, Desktop Utilities has flagged temperatures on the #1 VR and the memory at 124 degrees C.  A quick reboot without cutting power restores these readings to the previous normal.  There seems to be no indication of overheating other than what Desktop Utilities is reporting.

 

Any idea if these readings are in error or are, for some reason, these two temperatures are actually spiking above boiling?  I'd appreciate your thoughts.

↧

Rear fan not spinning after wake from sleep, new Intel H87 system

July 12, 2013, 5:59 pm
$
0
0

I have a new system built on the Intel H87-based DH87MC motherboard, running Windows 7 x64. I have one front/"inlet" fan hooked up to the front fan header, and one rear/exhaust/"outlet" fan hooked up to the rear fan header. Both run fine on initial boot or restart. The front fan is non-PWM (3-pin), while the rear fan is a Noctua PWM fan (NF-P12 120mm fan).

 

When I wake my computer from sleep, the rear fan attempts to spin, but then just stops. All other fans (front fan, CPU, GPU) spin up just fine. I've tried turning off auto fan control in the BIOS, upping the minimum fan threshold, etc., but nothing seems to fix this one issue. I've also hooked up other fans, like 3-pin non-PWM fans, and the same thing happens.

 

Could this be a BIOS problem? A Windows problem? I'm pretty sure it is not a bad fan problem, as I've tried multiple fans with the same results.

 

Any help is greatly appreciated, thanks!

↧

Intel DH87RL Boot Video Resolution Issue

November 22, 2013, 12:26 pm
$
0
0

Recently I purchased the retail DH87RL.

 

Issue is that during BIOS the internal graphics is sending a signal on DVI and HDMI that is incompatible with my monitor.  Monitor (LCD, Dell, probably 5 years old), gives a message indicating there is a signal, but that either the resolution or timing is incompatible.  So the monitor is blank until Windows finishes loading and shows the loaded Windows screen.

 

I tried getting it to work by plugging it into my receiver (for my HDTV) and had the same issue (again receiver/HDTV are about 5 years old).

 

I took it into my group's lab in Jones Farm 2 and found that it displayed correct on the two monitors I tried in the lab. 

 

I've tried looking at the product documentation and Googleing to try to find what resolution it is trying to use that isn't supported by the monitor, but I've been unsuccessful.  The monitor supports a fairly high resolution (2048x1152 @60 Hz) so I'm baffled at why there is a disconnect in what the BIOS is sending and what the monitor can support.

 

I'm fairly disappointed that such an essential element of the board has such an issue.  I appreciate the advancements being made in the visual BIOS, but it shouldn't come at the cost of basic functionality.

 

Background Details:

- I tried both DVI and HDMI ports on the Dell SP2309W monitor, without success.

- Tried receiver Onkyo TX-SR606 / TV Samsung LN46A-550, without success.

- A third party graphics card will work when plugged into the PEG slot

- Two monitors Dell & Asus worked in the JF lab

- Using the latest posted BIOS (as of 10/20/2013).  Which is RLH8710H.86A (10/3/2013)

↧

Intel DH87RL: No way to reset BIOS

November 22, 2013, 12:39 pm
$
0
0

While installing the DH87RL, I accidently set the BIOS to always use internal graphics and my monitor is incompatible and unable to use the internal graphics.  This resulted in me not being able to view the BIOS without first resetting the BIOS back to its defaults.

 

I looked up in the user guide on how to reset the BIOS, it gave the following (below), remove the BIOS recovery jumper and then select the following:

1) Suppress this menu until the BIOS Security Jumper is replaced.

2) Clear BIOS User and Supervisor Passwords.

3) Reset Intel AMT to default factory settings.

4) Clear Trusted Platform Module.

 

Three issues with this:

1) You should be able to reset the BIOS to its defaults without a monitor.  I screwed it up so I wasn't able to use a monitor and you can't navigate menus without a monitor.  Was I supposed to guess whether it was displaying the text and start hitting 3 when I thought it was loaded up?

2) For some incomprehensible reason, when I did find a monitor that was supported by the internal graphics, when it got to the menu there was no #3 Reset to default factor settings.  It had 3 options which included #1, #2, and #4 above.  It was missing the menu option to actually reset the BIOS to defaults.  The choices actually listed are next to worthless.

3) The only way to reset BIOS to defaults is to successfully boot into BIOS and to then instruct it to load defaults.  This is completely crazy.  There are many cases in which you need to restore defaults and you won't be able to complete entry into BIOS.

 

Details:

1) I tried removing the battery, power, etc.  I even waited for 8 hours for everything to discharge.  Nothing cleared the settings.

2) I was using the latest posted BIOS as of 11/20/2013.  Which is RLH8710H.86A (10/3/2013)

 

Please change to allow a reset to defaults without entering BIOS, but if that isn't possible, at a minimum please actually implement the reset mechanism as specified in the board's own product guide.

↧
↧

DZ75ML-45K Boot Failure with "WD FIRE" LED glows consistently.

November 23, 2013, 10:37 pm
$
0
0

Following is the phases of MB behaviour:

 

System has been switched ON. All Fans have been started spinning normally. In 3 seconds, BEEP-1 Sec Pause-BEEP-1 Sec Pause-BEEP started. Now the System automatically switches off the power and within 2 Seconds, it again starts automatically. Now same 3-BEEP Sequence occurs with a RED LED glows (WD FIRE) on the MB. Thereafter, ON & OFF automatically takes place with 3-BEEPs plus RED LED (WD FIRE) constantly glows.

 

There is NO VIDEO, NO KEYBOARD LIGHT. I tested the PSU (Antec GS600) and found OK but have not yet tested the CPU and Memory.

↧

HD 4600 HDMI audio problem

November 24, 2013, 4:26 am
$
0
0

Hi There,

 

I have a Gigabyte GA-H87N-WIFI board, with an Intel Core i3 4340 processor (with HD 4600 graphics). My PC is set up as a home theatre PC, and I'm really struggling with audio issues that I hope someone can help with.

 

The issue: Turning off the amp and turning it on again (or unplugging the HDMI cable then re-connecting) leads to a loss of sound through HDMI. An error appears (with a yellow triangle/exclamation mark) against the High Definition Audio Device in Device Manager which would appear to be the cause of the problem. Rebooting the PC seems to be the only way to get sound back.

 

Troubleshooting so far:

  • I have tried a variety of drivers, and as of today I'm currently using the recently released Win64_15338 drivers.
  • I have tried plugging the PC directly into my TV (Sony Bravia). This improves matters slighty, as the TV can be put to sleep or have power removed, and the audio returns when it is turned on again. Unplugging the HDMI cable leads to the same problem though.
  • I have tried another HDMI cable, which has had no impact.

 

Many thanks!

 

Chris

↧
Search

DH77DF onboard video problems

November 26, 2013, 8:53 am
$
0
0

I have a dh77df with a Pentium G2120 CPU running Windows 7. I cannot boot into Windows unless I have a graphics card installed. Using the onboard graphics I can get to the "Starting Windows" screen then it immediately reboots. The same thing in Safe Mode. With the graphics card installed it boots fine. I have tried updating the graphics drivers but no matter which one I try the installation fails "does not meet minimum requirements".

↧

Right Click on Desktop causes Delay because of igfxsrvc.exe

November 5, 2013, 10:34 am
$
0
0

Hello,

 

the process igfxsrvc.exe is apparently part of the Intel Common User Interface and in use/started when I perform a right click on the desktop which causes an annoying delay of about 2 seconds while opening the context menu.

 

What is that process for?

Can I disable it or is there another way to avoid the delay?

 

OS: Windows 7 64 bit Home Professional

Graphics Driver: 15.31.17.64.3257

Motherboard: Intel DQ77KB (processor i3 3220)

↧
↧

Problem with HDMI audio using intel hd 4600 graphics

November 1, 2013, 10:18 am
$
0
0

Hello,

I've got a huge problem regarding my hdmi audio in my intel dq87pg board. The setup is the following:

 

HTPC  -> Displayport to HDMI Adapter -> Onkyo AV Receiver -> TV

 

OS is Windows 8.1, Graphic drivers etc. are the latest.

 

if the TV and the AV Receiver is on when I start the HTPC, everything works fine. But if it is switched off while booting, the computer does not find any hdmi audio device when the receiver is turned on later. The same happens when av receiver is on during boot and the sound works and I restart the AV reveiver or replug the cable in between.

 

I've tried nearly everything, different drivers, reinstall windows etc, but nothing helps. Does anyone have a solution?

 

Many regards

Florian

↧

Is there a fix for hang on startup with USB 3.0 external drive connected?

November 20, 2013, 11:47 pm
$
0
0

Hi,

 

I am new here.  I hope I am posting in the right place.

 

I have a system using DP67DE Mobo with Samsung 840 Pro SSD mounted internally as the boot drive, running Win7u.  It boots normally as long as I  don't have my Seagate 3 TB USB 3.0 drive connected to the USB 3.0 port on the rear.  If the Seagate drive is connected to the USB 3 port, the boot fails at the Intel splash screen before the BIOS function keys (F2, F7, F10) appear on the screen.  The system just cycles forever trying to boot.  But if the Seagate drive is connected to the slower USB 2 port it boots normally.  I have tried both changing the boot drive order and disabling boot from USB drives but that doesn't help.

 

I read in earlier message DQ77MK mobo hangs on startup with USB 3.0 device connected that as of April 2013 the problem was recognized and being worked on.  Is there a patch or driver update or some solution that I can apply?  Are there any workarounds other than either reconnecting the USB backup drive every time I reboot, or leaving it in a USB 2 port and not getting benefit of its full speed?

 

Thank you

David

↧

update to Win8.1

November 15, 2013, 12:17 pm
$
0
0

After update my embeded video card is not working. Immediately after installing the driver card works, then at some point stops working. The system has another card - ASUS HD 7850. It's working properly. Motherboard - DH77EB. Driver - 10.18.10.3316.

↧
Viewing all 4931 articles
Browse latest View live
Search
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>