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Trouble with DZ77GA-70K

July 20, 2013, 3:40 pm
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Hello,

 

I bought a bundle directly from Intel Distribution Centre from the US (I live in Tel-Aviv, Israel) (i7-3770K, dz77ga-70k, 180gb ssd 520 series) and built a computer with gskill ddr3-1600 pc3-12800 4096mb*2 fully i-7 compatible RAM and gigabyte gv-n560oc-1gi video card. Since the beginning in early 2012 it gave me headache with sudden freezes and reboots, but i blamed it first on power supply - which i upgraded to 650W chieftec and then on my video card - which was probably buggy with initial faulty voltages which were corrected in one of BIOS updates. For several month the system looked fairly stable, but I did not stress it with video games or overclocking. Recently, after a long delay I played Tomb Raider and after 2 hours of playing, the PC froze and started to reboot recursively and being stable only for several minutes. However, I suspected the video card all along - even bought HDMI-to-DVI cable to check the video card independently. I managed to boot via native MB HDMI with the cable but after several minutes the system went completely broke: it would not reboot, no post, no video and even no beeps. I tried unsuccessfully with bare minimum configuration (mouse and keyboard in black USB slots, no SATA drives, one memory stick) to 1) flash CMOS by removing the battery; 2) reanimate BIOS using the on board jumper (1-2 position, 2-3 position, no jumper); 3) using back-to-BIOS button. The board is completely bricked!

 

So, if there's a magic trick - please advice!

Second, how do I RMA this ****** board or get my money back, considering the direct purchase?

 

On a personal level I am completely ****** - this is my first and last Intel board - after using ASUS and GIGABYTE MBs for many years it is for the first time that I even suspect that my MB goes wrong. Would never happen even to the lowliest of intel competitors!

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How to use Deep Color with HD Graphics 4000

July 20, 2013, 4:41 pm
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Hello,

I've created a photography workstation with the following:

-DQ77KB

-i7-3770S

-NEC MultiSync PA241W

 

For graphics, I'm using the integrated HD Graphics 4000 in the CPU, and am using a Display Port cable.  Everything claims to support deep color, but the display drivers only indicate True Color is available (24-bit color depth).  How can I enable deep color with HD Graphics 4000?

 

The following indicates that deep color is supported by HD Graphics 4000:

 

http://software.intel.com/en-us/node/182971

 

NEC Monitor information specifying deep color support with Display Port connection:

[http://www.necdisplay.com/documents/ColorBrochures/PA241W.271W.301W_SpecBrochure.pdf | http://www.necdisplay.com/documents/ColorBrochures/PA241W.271W.301W_SpecBrochure.pdf]

 

I am using Windows 8 Pro x64 with 8GB RAM, and have specified in the BIOS to use 1 GB RAM as graphics memory.  I do have all the latest graphics drivers and firmware.

 

Thanks,

 

-Ryan

 

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DZ77RE75K Version # G39010-302 Fix problem Pin 10 USB

June 5, 2013, 4:28 am
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Hello



I got/bought a board Intel BOXDZ77RE75K Batch CNBQ264207 Version # G39010-302.

As per Intel Product Change Notification 111512-00 there are two board revisions:

G39010-302 and G39010-400.

What should/can/may I do ? May I remove Pin 10 from the Front Panel USB 3.0 connector by myself without affection to the board warranty ?

Are there precise instructions how to make a G39010-400 out of a G39010-302 ?

Are there precise instructions how to fix pin 10 USB problem on a DZ77RE75K Version # G39010-302 ?

Or is a better way to return the board to the dealer ? I didn't open the package yet.

Please let me have your advice. Thank you.

Regards

AW

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Can a PCI-express SSD be installed on the Atom D510's PCI-e slot and used to boot?

February 22, 2010, 8:36 pm
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Hi everyone -

 

I've bought a D510 and am interested in installing the OS on a SSD card on the PCI-express slot.  Many netbooks use this setup, and I was wondering if the D510's BIOS would be able to handle an SSD inserted in the PCI-express slot.  The 50mm PCI-e SSD used in Dells fits in the D510.  I've installed it, but I don't see anything coming up in the BIOS.  My fear is the BIOS can only handle wireless (and apparently HD decoders?) in the PCI-express slot.  I'm hoping someone can tell me I'm wrong.

 

Thanks!

 

Mike

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Problem with DP55SB and Gigabyte GTX 760 2GB

July 19, 2013, 11:59 am
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Hello,

 

I am upgrading my Intel DP55SB with a Gigabyte GTX 760 2GB video card. After adding the new card, my system no longer posts, and beeps 2x indicating a video problem. I performed all the standard troubleshooting: reseat card, verify power connections, etc.  Also, I made sure to connect an additional sata power cable to the motherboard header per the instructions manual, as required when using a PCIe card with power requirements over 75w.

 

My system specs:

 

Intel DP55SB, bios KG5926C.BIO

Intel Lynnfield 2.8Ghz

G.Skill Ripjaw 4Gb 2x2GB

Enermax Modu82+ 625W

Samsung 128GB SSD

Generic DVD ROM drive

 

My question: is the Intel DP55SB compatible with this video card?5SB

 

Thank you for any help or info you can provide.

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DQ77KB supply problems?

July 18, 2013, 1:01 pm
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A week back, I completed researching the components for a new computer, and decided to construct a computer based on the DQ77KB motherboard. I was a bit annoyed to see that the DQ77KB had increased from £100 to £120 in the UK in the previous week, but I ordered it anyway from an Ebay vendor. Despite claiming that they had despatched it, it didn't turn up, and then today they suddenly issued a refund with no explanation.

 

So today, I re-checked Ebay and found that (with one exception) all the vendors in the UK (and the US exporters on UK's Ebay) that had been offering the DQ77KB had withdrawn it. I checked Amazon and found that it had suddenly doubled in price to £240. Google Shopping (UK) had been offering multiple vendors last week, but the few that still list it now say they've zero stock. I've ordered it for £140 from that one remaining Ebay vendor, but I'll have to wait until tomorrow to see if it actually gets despatched, but given the behaviour of the other vendors, I'm a bit doubtful. This is really annoying because I've received all of the other components for the system, which makes it problematic to change my choice of motherboard now.

 

Anybody know what's going on?

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DH55HC Need correct .BIO File for Bios recovery

July 18, 2013, 11:15 pm
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Not sure which file is the right one, I don't want to pick the wrong one, because that's bad.  I had a interupted bios update, and now I"m doing the recovery but need the right .bio file.

Board model: DH55HC

serial number: BTHC951007KP

AA #: E70933 - 501

 

And just in case you need all the parts.

here is a list:

Cooler Master ELite 335 ATX w/ Elite Power 460W PSU Black

Intel Core 3.33 GHz - i5-661 8M/LGA1156 Original Boxed

Intel DH55HC w/VGA+Sound+SATA+Lan&PCI Express

Kingston 2GB DDR3-1333 PC2-1060

WD 320GB 7200RPM SATAII 16MB Hard drive

LG GH22NS50-22X DVDRW - Dual Layer SATA w/SEcureDisk

Inno3D Geforce PCX 9500GT 1GB DDR3 DUal w/TV- OUT

Samsung 2033SN+ Wide 20" LCD Monitor

 

Please, ask me if you need any more information. Thank you for helping meI

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DH61AG CIR problem with new bios

April 11, 2013, 11:14 am
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With bios 044 (and older) the CIR receiver from Inteset was working.

After update to 099 and 104 the device is visible in Windows/Linux but no events are received. The same with version 105.

Bios defaults are already loaded and the ir option is enabled.

 

My board revision is G23736-400.

Thanks.

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Rear fan not spinning after wake from sleep, new Intel H87 system

July 12, 2013, 5:59 pm
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I have a new system built on the Intel H87-based DH87MC motherboard, running Windows 7 x64. I have one front/"inlet" fan hooked up to the front fan header, and one rear/exhaust/"outlet" fan hooked up to the rear fan header. Both run fine on initial boot or restart. The front fan is non-PWM (3-pin), while the rear fan is a Noctua PWM fan (NF-P12 120mm fan).

 

When I wake my computer from sleep, the rear fan attempts to spin, but then just stops. All other fans (front fan, CPU, GPU) spin up just fine. I've tried turning off auto fan control in the BIOS, upping the minimum fan threshold, etc., but nothing seems to fix this one issue. I've also hooked up other fans, like 3-pin non-PWM fans, and the same thing happens.

 

Could this be a BIOS problem? A Windows problem? I'm pretty sure it is not a bad fan problem, as I've tried multiple fans with the same results.

 

Any help is greatly appreciated, thanks!

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DN2800MT board, windows XP PRO SP3, com ports ok - serial(physical ports) not working

July 22, 2013, 1:31 am
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Hello all, as the title says, this board comes with two internal serial port headers. They show up as COM1 and COM2 in the windows device manager, everything looks ok, but the serial communication fails. Are there any settings I could play with to get this working? At the moment I'm trying to update BIOS, I've tried changing the serial cable connectors on the board, installed windows 7(64bit), tried different serial device .. everything fails.

 

Normally those serial ports work out of the box with the devices used, never had an issue like this.

Any advice would be greatly appreciate

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Sub-woofer problem

July 23, 2013, 2:45 pm
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Hey,

I bought a bundle directly from Intel Distribution Center from the US (i7-3770K, DZ77GA-70K, 180gb ssd

 

 

520 series) and built a computer with G.Skill DDR3-1600 pc3-12800 4096MB*2 fully i-7 compatible RAM , NVIDIA GeForce GT-220 and Seasonic M12-II 520w Bronze PS.

I've installed on the system Windows 8 Version 6.2 and i have all updates installed.

I have complete 5.1 sound system connected to a receiver for amplify the whole system.

There are 3 RCA to PL(3.5mm) that connected to my computer.

1)Front

2)Rear

3)Center\LFE

The problem started long before i've installed Win8, i always had problems with this audio configuration

 

 

and i've managed to bypass this by installing an older version of Realtek HD Audio Manager and to configure "Speaker Fill"on the "Audio Manager".

With my current system, i can't install an older version of "Realtek HD Audio Manager" and also i can't configure it on the built in "Speaker Properties" that comes with Windows, because i only have a checkbox for "Disable all sound effects" on the "Enhancements" tab.

When i test the Subwoofer on the "Realtek HD Audio Manager" it works great, but the problem accures while playing music (I've tried a few players - I'm using Winamp)

Help me please! i can't hear music without my SW ! :-\

 

 

THANKS,

Tal

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DH55TC/WD My Passport 2TB USB3 HDD/Win8

July 23, 2013, 3:07 pm
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Hello,

 

My Intel Board details are as follow

 

Product Family: Desktop Boards

Product Line: Intel® 5 Series Chipset Boards

Product Name: Intel® Desktop Board DH55TC

 

PROBLEM: Ever since I have installed Win8 64 bit Operating System on my Desktop my Western Digital My Passport 2 TB USB3 Hard-Drive has stopped working. It actually worked initially but then it went slow and now it gets detected in the task bar at right side bottom on the screen as a notification however in Explorer it doesn't list. Sometimes after a long wait it comes up in explorer as well and shows its content however its dead slow that when I click on any folder inside it makes the window go NOT RESPONDING.

 

My board has only USB2 however USB3 drives are backward compatible so it should work and it did work initially. I have done several troubleshooting steps and later on Intel's site found out that my board has gone to not supportive list so probably Windows8 drivers are not made for my board.

 

Anything else works on my board as I have rest all things of USB2.

 

What can do to fix this problem on my own as Intel will not support this.

 

Any help on this would be highly appreciated.

 

Thanks a lot guys.

 

Best Wishes.

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Unreliable SATA disk detection with DH87RL motherboard?

July 23, 2013, 3:39 pm
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I find that I an unable to boot from certain hard drives about 60% of the time with this motherboard.  I have the latest BIOS update and am not seeing a pattern with the drives that work or do not.  One drive is a 1TB physical disk, the other is a 25GB SSD and both are equally unreliable.

 

At boot I either get a message that no boot devices are detected or else everything works fine.

 

If I boot from another drive that works consistently, and have another that does not in another SATA port, I often do not have that other drive visible to my OS (Linux) or to the BIOS for that matter.

 

How can I narrow down the issue to get this fixed?

 

Thanks,

 

Rob

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DZ77BH-55 BIOS update complaints

July 23, 2013, 5:06 pm
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I have the latest BIOS (100).  I use the F7 method.

 

I press F7 and the BIOS reboots.  It then shows the typical screen again with the function key menu, including F7.  This is confusing.  If you press F7 after the reboot, the BIOS update fails.  The function key menu shouldn't be displayed after the reboot, or the function keys should be ignored at this point.  Failing that, the user should be informed not to press F7 a second time.  This could be displayed on the screen or at least should be in the Bios Update Readme pdf file.

 

I didn't notice this reboot during update when I had BIOS version 70 and earlier, but I know it happens with BIOS version 85 and newer.

 

After figuring that out and doing it correctly by not pressing F7 a second time, the BIOS updating begins.  The first thing updated is the Management Engine firmware.  While updating, there is some action showing on the screen.  It is the rotating bar thing.  This is good.  Unfortunately  the subsequent updates do not show any action.  This makes the user worry that these updates are not happening, and the process is hung.  All the updates should show some action.  Failing this, there should be no action on the screen when updating the Management Engine firmware because this leads the user to expect this action will occur on the subsequent updates.

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DZ77BH-55K BIOS still ignores boot order

July 23, 2013, 5:16 pm
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I recently updated the BIOS to 100.  The hard drive boot order is still ignored.

 

It seems if there is a drive plugged in to a Marvell SATA port, it will boot from that drive.  If not, it will boot from a drive plugged into SATA port 0.

 

I should mention that I can force it to boot from the drive of my choice by using the F10 key.

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dh87mc mainboard no pcie devices found in bios

July 16, 2013, 11:38 pm
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Hi

 

We have dh87mc mainboard in the bios it does not list any cards populated in any of the slots, so we cannot install drivers for these devices.

Graphics cards will work in the pcie slot but does not show in the bios. We cannot get working network card, tv tuner card & usb 3.0 card

 

Thanks Craig

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DH77DF microphone inputs

July 21, 2013, 8:48 am
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I was trying to use Skype and found both front and back microphone inputs not sensitive enough even with 30 dB boost. I don't thnink this has anything to do with the case, since the back input is from motherboard directly. I also tried the same headset on my Lenovo X61. It worked very well without 30 dB boost. Can someone help me on this? Thanks

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dh87mc mainboard no pcie devices found in bios

July 16, 2013, 11:38 pm
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Hi

 

We have dh87mc mainboard in the bios it does not list any cards populated in any of the slots, so we cannot install drivers for these devices.

Graphics cards will work in the pcie slot but does not show in the bios. We cannot get working network card, tv tuner card & usb 3.0 card

 

Thanks Craig

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DZ68BC New Build Won't Power Up

July 19, 2013, 8:03 pm
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Hi,

 

I am building a new PC around a DZ68BC, but I cannot get it to power up.  The reset and power switches light up when the power supply is turned on, but when I press the power switch on the motherboard, nothing happens.  I originally thought my power supply may have been underpowered (380W) so I tried a beefier one (500W) but I'm still seeing the same thing.  Is there anything else I should try, or do I have a bad board?  (Or CPU?)

 

Thanks,

Scott

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Intel D845WN

July 24, 2013, 10:42 am
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I was able to get into the bios settings of an Intel D845WN briefly after not using it for a year.  I have a POST code reporting card and the last code before it stops is 30, and the second last is 2D.  All the keyboard does is flash all the lights when the computer is reset.  I thought I needed to reprogram the bios so I did that with the recovery mode and a floppy disk but it has made no difference.  On the screen there is a flashing cursor at the top left corner.  I have tried different video cards and memory.  There is nothing else attached.  I think it has developed a fault soon after been switched on and it would have to be replaced.

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